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The Oswald Road Medical Centre Providing NHS services
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  • Major healthcare equipment firm on brink of failure 30 Jul 2025 22:15NRS Healthcare, which provides wheelchairs, hoists and other equipment, is expected to run out of cash by the end of the week, the BBC understands.
  • Doctors' union agrees to resume talks with Streeting30 Jul 2025 22:03But the health secretary says he will not negotiate on pay, adding that the union has lost goodwill with their five-day walkout.
  • E.coli infections rise due to salad leaf outbreaks30 Jul 2025 14:33Parents should wash their children's hands with soap and warm water before food, say health officials.
  • I've stopped life-saving medication says man exhausted by fight for NHS care30 Jul 2025 02:13Tim Hull, who has a rare neurological condition, says his quality of life is "very, very low".
  • 'I was a shopping addict - it needs to be taken more seriously'30 Jul 2025 03:01People with experience of compulsive buying say more NHS help is needed to tackle the issue.
  • Rape crisis centre to launch single-sex only meetings after trans row30 Jul 2025 01:34The new group will run alongside an existing service which allows trans and non-binary people to take part
Home > Help with healthcare costs

Help with healthcare costs

If you have questions about help with health costs, join the Help with Health Costs team on Facebook, where the NHS Business Services Authority (NHS BSA) will respond to your queries Monday to Friday, 8.00am to 6.00pm.

Or you can call the Help with Health Costs Helpline on 0300 330 1343.

You must check that you're entitled to help with health costs before signing any declaration stating that you are.

You may have to pay a fine if you make a false claim. You would have to pay the cost of the sight test and the value of the voucher charge, plus a penalty charge of up to £100.

For more information, see Paying NHS charges.

Useful numbers

  • Help with Health Costs helpline – 0300 330 1343
  • Queries about medical exemption certificates – 0300 330 1341
  • Queries about tax credit certificates – 0300 330 1347
  • To order a paper copy of an NHS claims form – 0300 123 0849

Further guidance from NHS Choices on Claiming Optometry Vouchers

Last Updated 4 Feb 2025

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78 Oswald Road, Scunthorpe, North Lincolnshire, DN15 7PG

  • 01724 843168
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