Changes to Appointment System following Coronavirus
As per National Covid-19 Guidelines we WILL NOT be booking appointments for any Walk-in patients.
All patients will be triaged by telephone and then booked in for a face-to-face appointment by the GP if appropriate.
Online appointment booking has been suspended until further notice.
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CHANGE OF APPOINTMENT SYSTEM
Following comments and feedback from our patients we are changing the way in which we issue appointments.
From Monday 4th June 2018 patients will NO LONGER need to telephone at 2pm to book an afternoon appointment. Reception staff will book throughout the day from the morning until all available appointments are taken. There will be a limited number of embargoed slots for the evening surgery however staff can only book what is available for safe clinical practice. Please respect that if there are no appointments left for that day, staff are following GP instructions for clinical patient safety. You are still able to come to the surgery at 8.20am the following morning for a guaranteed appointment for that day. Please note you are able to book online – please ask at Reception. Thank you.
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Nurse appointments are pre-bookable within surgery hours.
Please book a separate appointment for each member of the family attending surgery.
You have the right to express your preference of which G.P. you wish to see and we will endeavour to meet your request. Chaperones are also available - if you require a chaperone where possible please request when booking an appointment.
For Doctors' appointments, please telephone on the day the appointment is required. Please telephone at 8.30am on 01724 843168 or 01724 844544 or be at the front door at 8.20am.
There are a number of appointments available for each doctor per surgery which we are able to book up to one month in advance.
IF YOU CANNOT KEEP YOUR APPOINTMENT IT IS YOUR RESPONSIBILITY TO LET THE SURGERY KNOW SO THAT WE MAY ALLOCATE THE APPOINTMENT TO ANOTHER PATIENT.
We are now offering online appointments - please ask at reception for a login user name and password to access this service.
To Log in to your Online Account click here
